Research

Defining the future telco — and what it means for operators and their partners


6G: Hype versus reality

There is a proliferation of reports on the potential technologies and use cases that will be part of the 6G roll-out, but little distinction between what’s real and what’s hype. We identify what 6G is most likely to emerge by 2030, and what telcos and vendors should prioritise now.

Four goals for the data-driven telco

Truly data-driven organisations excel at understanding their customers, driving new revenues, and evolving their business models. In order to achieve these benefits, telcos will need to create more useable data sets, accessible to all across the organisation – and to external partners in the future. What practical steps should they take to get there?

how can telco brands be loved

How can telcos be loved?

Loved brands have a range of advantages over other businesses, which over time creates significant commercial benefits.

Simon Best, experienced telco marketing strategist, gives us his take on how telcos can achieve this goal — and which telcos are achieving it.

Why CFOs must drive telecoms business model change

Since we first published this report in 2019, telcos have made significant investments in 5G, but value continues to shift towards service differentiators. Transformation remains at the heart of most telecoms operators’ strategies but change has been painfully slow. This report explains why agility and innovation – the goals of transformation – will remain elusive until CFOs adopt new resource allocation models at their organisations.

The-future-physical-retail-compressed

The future of physical retail

Physical retail was under pressure which COVID-19 exacerbated. However, it is not just a matter of decline: telcos are finding new models of hybrid retail that create new solutions that their customers need and embody the Coordination Age.

Telco-Cloud-Deployment-Tracker-Open-RAN-deep-dive-STL-Partners-April-2022

Telco Cloud Deployment Tracker: Open RAN deep dive

In this update we present more granular data into the RAN to track the shift towards disaggregation across vendor ecosystems. It is still very early days with open RAN and vRAN, with 33 deployments in total, but we expect this to accelerate over the coming year.

VNFs on public cloud: Opportunity, not threat

More telcos are making deals to run their VNFs on the public cloud. Not much is live yet. But cloud hosting of network functions will support telcos in realising the benefits of cloud-native, and we believe telcos can safely go further and faster.

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