Embracing AI without alienating customers
How telcos can employ artificial intelligence to enrich their interactions with customers, while protecting their brands and reputations.
How telcos can employ artificial intelligence to enrich their interactions with customers, while protecting their brands and reputations.
How telcos are building revenue from AI-centric solutions for consumers, enterprises and the public sector.
The telecom industry is going through a period of material change in respect to the silicon it utilises. This report examines the key dynamics and considerations in the locations where processing demand is at its highest: the RAN and AI factories.
In the first report in this series we identified the most promising opportunities for telcos to serve enterprise AI needs. This follow-up research focuses on the practical steps telcos must take to execute, differentiate and deliver impact for enterprises adopting AI.

This report examines the key opportunities for telecom operators to monetise enterprise AI and secure long-term relevance within the emerging AI ecosystem.
The market for edge IoT presents a significant opportunity for technology solution providers but has yet to reach its full potential. In this report, we present the results from a four-part research series conducted in partnership with Volt Active Data, focusing on how to capture this value. This report addresses critical aspects such as the technical challenges, ecosystem dynamics and ultimately, the pathway to monetisation for edge IoT solutions.