Elisa Smart Factory: How to win over industry leaders in two years
The origins and path of the innovative Finnish operator’s successful new proposition for the manufacturing industry in the Coordination Age.
Tag Archives: automation
Telecoms data analytics – Where’s the real value?
Although nearly all operators aspire to deploy autonomous networks and personalised customer services, few have actually implemented advanced analytics at scale across their organisations. Almost universally, telcos are hampered by incomplete and siloed data sets and cultural resistance. What have the industry’s leaders done to overcome these challenges?
How Zain Bahrain simplified and digitised customer engagement
How a customer care simplification and automation programme achieved the double whammy: reduced costs and improved customer experience.
IoT and blockchain: There’s substance behind the hype
There is a lot of market speculation about blockchain and its use-cases, especially in the area of IoT. This report outlines five use-cases for blockchain in IoT security and interoperability, and identifies how blockchain can enable new IoT business models for telcos.