Customer Experience 2.0: NFC, the next mobile revolution? (STL Presentation)

Customer Experience 2.0: NFC, the next mobile revolution?,
Presentation by Daniel Gurrola, VP Consumer Mobile Strategy, Orange. NFC should be a platform for a new generation of applications and services that will transform the industry.
Presented at EMEA Brainstorm, November 2011.
Fall of the Telco Empire?

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Example slide from the presentation: