Since we first published this report in 2019, telcos have made significant investments in 5G, but value continues to shift towards service differentiators. Transformation remains at the heart of most telecoms operators’ strategies but change has been painfully slow. This report explains why agility and innovation – the goals of transformation – will remain elusive until CFOs adopt new resource allocation models at their organisations.
Beyond just connecting it, there are three broad telco strategies for the Metaverse that are being developed and led by Verizon, Telefónica and SKT.
We outline key steps that manufacturers must take to drive holistic network transformation. We also highlight the benefits of using private networks, particularly 5G, to drive operational efficiency and enable new use cases.
We evaluate how enterprises are exploring private cellular and edge, the challenges they face in scaling existing proofs of concept and pilots and how they and telco operators can overcome them.
Physical retail was under pressure which COVID-19 exacerbated. However, it is not just a matter of decline: telcos are finding new models of hybrid retail that create new solutions that their customers need and embody the Coordination Age.
Analysis of the edge computing market highlights video analytics as a short-term opportunity with a large edge-addressable market. We examine the video analytics market today, the role of edge in stimulating growth, and the actions telcos can take to achieve success in this space.