Telco generative AI adoption tracker

£4,000.00 excl VAT

The Telco generative AI adoption tracker is a database of announcements, trials and deployments of generative AI within telcos, listing the expected use cases across all functional areas of a telecom operator.

Included with the report is the excel spreadsheet of the telco generative AI adoption tracker database. 


Format: PDF file & Excel spreadsheetPages: 15 pagesAuthor: Marina Koytcheva, Charlotte Patrick, Kerina NaranPublication Date: May 2024

Table of Contents

  • Executive summary
  • Current implementations of generative AI by telcos
  • Taxonomy of generative AI capabilities
  • Expected future use cases of generative AI in telcos

About the Telco generative AI adoption tracker

Tracker components

  1. Generative AI Telco Adoption: Aggregates and displays a variety of generative AI use cases in telecoms globally from publicly available data.
  2. Generative AI Capabilities: Categorises distinct capabilities of generative AI and assesses their usefulness and availability, based on STL’s analysis.
  3. Generative AI Use Case Taxonomy: Provides a comprehensive list of potential future applications of generative AI in telecoms, identified through STL analysis.

This tracker links to our detailed report: Gen AI: Where should telcos start?

Technologies and industry terms referenced include: AI, AI as a service, Amazon Web Services, applications, chatbots, content creation, Data Management, deployments, Deutsche Telekom, digital assistants, future, Generative AI, global, google, Human-machine, implementations, intelligence improvements, knowledge management, LLMs, microsoft, MTN, new technologies, Orange, process improvements, Telco, Tele2, Telecom operators, Vodafone