DTW24: Generative AI brings both hype and hope

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DTW24 showed a telecoms industry ready to face reality and making quiet progress. This progress may not go far or fast enough to change the future of the industry, but either way AI will play a big role.

Description

Format: PDF filePages: 13 pagesAuthor: Rosalind CravenPublication Date: July 2024

Digital Transformation World (DTW) is TM Forum’s annual landmark event and in 2024 took place in Copenhagen. This event is intended to be a catalyst for innovation in the telecom industry, fostering collaboration to address shared challenges.

Table of Contents

  • Executive Summary
  • Telecoms is ready to face the music
    • TM Forum shows progress with ODA
    • AI vendors feed the hype machine
    • AI provided not only hype, but also hope
    • Network APIs were not forgotten
  • Conclusion – faster equals stronger
    • Recommendations

Table of Figures

  • Figure 1: No demo DTW demo could live up to the promise of this image
  • Figure 2: It is AI reality that provides hope for the industry

 

Technologies and industry terms referenced include: agility, AI, analytics, automation, Cloud, cloud-native systems, commoditised connectivity, competition, customer care, customer-facing systems, Digital Transformation World, DTW, frameworks, Generative AI, google, industry standards, Innovation, NaaS, network APIs, Network as Code, Nokia, telcos, Telecoms, time to market, TM Forum, transformation, vendors