SMBs: How telcos should approach them

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SMBs are embracing 5G, cloud, and automation but face hurdles such as security, integration complexity, and resource limitations. This report examines how telcos can meet SMBs’ demands for seamless, secure, and manageable solutions, positioning themselves as integral partners in SMBs’ digital transformation journey.

Description

Format: PDF filePages: 46Author: Ahmed AliPublication Date: November 2024

 

With limited growth prospects in the consumer and large enterprise segments, telcos see growth potential in small and medium businesses (SMBs) but often lack insight into their specific needs. In a fresh report, STL Partners pinpoints recommendations for tailored telco solutions that can help telcos address SMBs’ operational and digital transformation challenges.

 

Table of contents

  • Executive summary
  • Reliable connectivity is critical for SMBs, and telcos should not underestimate the needs of this sector
  • SMBs need trusted managed service partners to support them through their cloud transformation journey
  • SMBs in manufacturing and transport are ready to invest in automation but need support from experts
  • Conclusion

 

Technologies and industry terms referenced include: 5G, automation, Cloud, connectivity, Hyperscalers, Managed Services, security, service providers, SMB, Strategy, telcos