AI for consumers: Telcos’ efforts to monetise AI
£3,000.00 excl VAT
People’s appetite for AI appears to be insatiable. In recent months, there has been a proliferation in the number of consumer-centric AI solutions on offer by telcos, aiming to build new revenue streams or support loyalty for their existing services.
The report includes an Excel spreadsheet of the ‘AI for consumers: Telcos’ efforts to monetise AI’ database.
Description
Format: PDF filePages: 20Author: Marina KoytchevaPublication date: July 2025
This report explores telecom operators’ efforts in consumer AI applications. It digs deeper into the insights from the Telco generative AI adoption tracker, identifies emerging patterns and provides recommendations for telcos on what areas to focus on and where to look for inspiration.
Table of contents
- Executive summary
- GenAI solutions for consumers: Key applications and product areas
- Digital assistants
- Other AI applications for consumers
Technologies and industry terms referenced include: AI, AI as a service, AWS, chatbots, content creation, Data Management, deployments, digital assistants, future, GenAI, Generative AI, google, intelligence improvements, knowledge management, LLMs, microsoft, multiple LLMs, new technologies, OpenAI, process improvements, Telco, Telecom operators
