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In this report we update our initial model of the potential financial value of adding analytics, AI and automation (A3) into a telco’s processes. Our bottom up assessment of 150+ processes across networks and operations, customer channels, sales and marketing shows telcos can achieve financial benefits amounting to more than 8% of annual revenues.
Telecoms is too important to leave up to traditional fixed and mobile operators. Thanks to the “democratisation” of shared spectrum, virtualised networks, fibre and cloud – plus the demands of industry, government and local communities – a plethora of new service providers are emerging to fill the gaps. This report is intended as a “spotter’s guide” to the categories of network owners and operators.
The forces of divergence and convergence have shifted in favour of the latter, with the move to cloud native and software-defined networking. We evaluate how operators can take advantage of convergence to drive greater efficiencies, scale economies and service innovation.
New growth from 5G standalone, RAN and SASE is getting underway, amidst maturity and decline in foundational deployments.
As telecoms operations become increasingly softwarised, network functions are getting broken down into their individual parts, and reassembled as an essential part of the IT stack for industry-specific applications and services. In this disaggregated telco value chain, is there anything left that is distinctively ‘telco’?
Airports are complex, multi-sector, multi-application, multi-stakeholder sites. They hold opportunities for both public & private 5G networks, although telcos need to choose their roles carefully.