‘Communications-Enabled Business Processes’ (CEBP) are a key application for voice and messaging APIs. This Briefing Report illustrates three new real world examples of integrating communications into end-user business applications using web services to access telco APIs. (February 2010, Foundation 2.0, Executive Briefing Service)
Summary: What is the true significance of the iPad? A ‘solution in search of a problem’ or a ‘revolution in a tablet’? An analysis of Apple’s strategy and business model, as it relates to digital publishing and the dangers for telcos. (February 2010, Executive Briefing Service, Dealing with Disruption Stream)
As part of our new ‘Broadband End-Games’ report, we’ve been defining in detail the opportunities for telcos to distribute 3rd party content and digital goods in new ways. (December 2009, Executive Briefing Service, Future of the Networks Stream).
Telenor’s new ‘Mobile Business Network’ integrates SME’s mobile and fixed phone systems via managed APIs, providing added functionality and delivering greater business efficiency. It uses a ‘two-sided’ business model strategy and targets the market via developers. (December 2009)
This new “Use Case” shows a practical and detailed new application of Telco 2.0 ideas to Digital Marketing, including the customer experience and outline business case. (December 2009, Executive Briefing Service, Dealing with Disruption Stream)
‘Hyper-competition’ in the mobile handset market, particularly in ‘smartphones’, will drive growth in 2010, but also emaciate profits for the majority of manufacturers. Predicted winners, losers and other consequences from Telco 2.0 partners Arete Research. (December 2009)