Future skills tracker report 2025
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Telcos need new skill sets to enable their organisations to compete and add value like technology companies. Insights from our Future skills tracker tool show that telcos remain behind techcos in the penetration of key role types and provide direction on the expert capabilities required to become more innovative, agile and technology-driven overall.
Description
Format: PDF filePages: 40Author: Nicola WarrenPublication date: April 2025
Almost invariably, it is the people within an organisation that make or break its ability to innovate and adapt to market and technological shifts. This update to our Future skills tracker assesses penetration and recruitment of nine key skills across leading telcos’ and techcos’ employee bases, and shows diverging approaches to value creation – e.g., who is capitalising on AI.
Table of contents
- Recommendations for telcos
- Executive summary
- Future skills trends
- Skill-specific insights
- Top telcos’ recent focus on skills
Technologies and industry terms referenced include: AI, Amazon Web Services, Apple, AT&T, automation, Bell Canada, BT, cloud, cybersecurity, data analytics, Deutsche Telekom, Elisa, Google, IBM, innovation, Intel, KPN, Meta, Microsoft, ML, network, Nvidia, Orange, Rakuten, recruitment, reskilling, Singtel, skills, skills development, software, Spark New Zealand, STC, Swisscom, T-Mobile US, techco, telco to techco, telcos, Telefónica, Telenor, Telstra, Telus, Turkcell, upskilling, user experience, Verizon, Vodafone
