Achieving next-level network autonomy

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Implementing autonomous networks offers an average CSP cost savings and annual revenue uplift of around US$794 million. However, challenges impede progress to realise this financial potential. This report addresses five of the main obstacles faced by CSPs and provides recommendations to help overcome them.

Description

Format: PDF filePages: 21Author: Harine TharmarajahPublication Date: September 2024

CSP networks are growing in complexity. The amount of data they generate and require to function is increasing and network-tied services are growing more diverse (for example, private networks and network slicing). Traditional human-driven operational models fall short of managing the dynamic operating environment for telcos with the coexistence of legacy networks and next-generation technologies.

This report leverages key insights from CSP interviews and secondary research to set out the financial benefit of introducing automation and intelligence in the networks, and identifies the conditions CSPs need to create to progress to greater network autonomy.

Table of contents

  • Executive summary
  • Introduction
  • The US$800 million opportunity: The estimated impact of network autonomy
  • CSPs must overcome five barriers to achieve autonomous networks
    • Usefully interpreting industry frameworks and building a business case for nascent opportunities
    • Accessing the right data at the right time from multiple domains and systems
    • Ensuring people trust the systems to deliver high-quality outcomes
    • Overcoming the unique risks of AI-driven innovation in mission-critical environments like the network
    • Separating fact from fiction: Understand the role of generative AI in the network
  • Conclusions and recommendations

Table of figures

  • Figure 1: Estimated financial value of autonomous networks for an average CSP
  • Figure 2: Barriers limiting the advancement of network autonomy
  • Figure 3: TM Forum’s autonomous networks maturity model and example use cases
  • Figure 4: Financial value of autonomous networks, Level 1/2/3 vs. Level 4/5
  • Figure 5: Upside of automating vs. downside of not automating
  • Figure 6: Service lifecycle management and the differentiating autonomous-level capabilities
  • Figure 7: CSPs’ commitment to network autonomy

 

Technologies and industry terms referenced include: AI, automation, cost savings, generative AI, innovation, network automation, network planning, Orange, resource management, telco, TM Forum, transformation