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Tag: SLAs

Private networks manifesto

We leverage our extensive research on the industry to advise telcos, systems integrators, managed service providers and technology vendors on how to develop successful private networking propositions. All of these players will need to collaborate in order to navigate complex enterprise demands and achieve measurable transformation benefits for their customers.

Managed services: Telcos must adapt to the cloud

The capabilities that underpin telcos’ managed services offer to enterprise customers have shifted to the cloud. If telcos are to stay relevant as providers of managed services, they must understand the changing needs of enterprise customers, including how to partner, go to market and design SLAs.