Telco cloud: short-term pain, long-term gain
Telco cloud came with the promise of agility and returns. Our latest in-depth research examines the evidence, why telcos still believe it will deliver, and what needs to be done to achieve that.
Tag: cost efficiency
How Zain Bahrain simplified and digitised customer engagement
How a customer care simplification and automation programme achieved the double whammy: reduced costs and improved customer experience.