Executive Briefing Service

Future Skills Tracker 2026

Insights from our Future skills tracker tool show that telcos remain behind technology companies (techcos) in the penetration of the key role types that would enable them to compete and add value like technology companies. The tracker provides direction on where telcos should learn from techcos and build capabilities to increase operational efficiency and enable new revenue streams going forward.

How telcos can deliver for defence

As telcos deploy more resilient and programmable networks, they could become key suppliers to armed forces. Dual-purpose tech solutions by telcos are valuable also to the population and civilian critical services during extreme weather events or energy blackouts, as much as during military conflict.

The rise of AI at SK Telecom

Following early AI investment, in 2021 SK Telecom announced its intention to become an AI company for the AI era. What actions has SK Telecom undertaken to this end? What role is AI playing across its business? And is AI paying off?