(Re)Connecting with Consumers

Maintain relevance and build value with consumers by delivering compelling content, commerce and communications services. This stream explores how telcos can compete and co-operate with key internet players in entertainment, connected cars, fintech, the smart home and other growth markets

Personal data: Treasure or trash?

Telefónica’s systematic and sustained push into personal data management holds valuable lessons for other telcos about building trust and credibility. The report also covers personal cloud / data plays by NTT DOCOMO and financial services company Mint.

autonomous car race

Uber and Tesla: What telcos should do

Uber and Tesla are at the forefront of a new age of personal transportation in which wireless connectivity will play a major role. Both of these disruptors could be important partners for telcos, while offering lessons about consumer engagement, relationships with regulators and strategic thinking.