We look at nine telcos’ approaches to the healthcare market to identify keys areas of opportunity and lessons on what it takes to succeed.
Growing Enterprise Revenues
We look at overarching trends in digital health and how telcos, global internet players, and health focused software and hardware vendors are positioning themselves to address the needs of resource-strained healthcare providers.
Strategy is shaped and constrained by company culture, and a company’s culture will negate a strategy if they are not complementary. We examine how TELUS Health has created and maintained an effective culture that has helped to deliver employee and customer engagement, and business results. How does it do it, and what should others learn?
NFV/SDN is one factor driving radical change in telco business models. This report explores the three archetypal telco NFV/SDN implementation strategies that we’ve found in the market, and the different telco business models each will result in.
The LPWA market is highly fragmented, and telcos need to decide now which LPWA technologies to provide as part of their IoT portfolio. This report examines different LPWA technologies and use-cases, providing analysis to help telcos choose which ones are right for them.
Healthcare is an attractive vertical for telcos to address with digital solutions, given the sector’s low digital base and rising demand for healthcare services from ageing populations and changing lifestyles. Although many telcos have made attempts to capture this opportunity through telehealth or consumer wellness services, TELUS stands out as an example of the value of a long-term commitment to healthcare. In this case study, we examine TELUS’ strategy in health, evidence of its success, and draw out lessons for other telcos.