Why CFOs must drive telecoms business model change

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Since we first published this report in 2019, telcos have made significant investments in 5G, but value continues to shift towards service differentiators. Transformation remains at the heart of most telecoms operators’ strategies but change has been painfully slow. This report explains why agility and innovation – the goals of transformation – will remain elusive until CFOs adopt new resource allocation models at their organisations.


Format: PDF filePages: 30 pagesAuthor(s): Chris Barraclough & Amy CameronPublication Date: May 2022

Table of Contents

  • Executive Summary
  • The telecoms transformation problem
  • Breaking the status quo cycle
  • Practical next steps for operators

Keywords: agile, business model, capex, CFO, commercial model, innovation, opex, R&D, transformation

Companies: Apple, Google