Vendors vs. telcos? New plays in enterprise managed services

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The big prize in enterprise managed services today is supporting industries’ digital transformation. With the growing ‘softwarisation’ of networking, this creates more impetus for vendors to compete with telcos as part of a shifting ecosystem. But does vendor software risk cannibalising the telco network?

Description

Format: PDF filePages: 36 pagesCharts: 13Author: David MartinPublication Date: August 2017

Table of Contents

  • Executive Summary: Digital transformation is changing the rules of the game
  • Digital transformation is reshaping vendors’ and telcos’ offer to enterprises
  • What does ‘digital transformation’ mean?
  • ‘Virtualisation’ effectively means ‘digital optimisation’
  • Virtualisation creates opportunities for vendors to act like Internet players, OTT service providers and telcos
  • Vendors and telcos: the business models are changing
  • New vendor plays in enterprise networking: four vendor business models
  • Vendor plays: Nokia, Ericsson, Cisco and IBM
  • Ericsson: changing the bet from telcos to enterprises – and back again?
  • Cisco: Betting on enterprises – while operators need to speed up
  • IBM: Transformation involves not just doing different things but doing things differently
  • Conclusion: Vendors as ‘co-Operators’, ‘co-opetors’ or ‘co-opters’ – but can telcos still set the agenda?

Table of Figure

  • Figure 1: Virtualisation changes the competitive dynamic
  • Figure 2: The telco as primary channel for vendors
  • Figure 3: New direct-to-enterprise opportunities for vendors
  • Figure 4: Vendors as both technology supplier and OTT / operator-type managed services provider
  • Figure 5: Vendors as digital service creators, with telcos as connectivity providers and digital service enablers
  • Figure 6: Vendors as digital service enablers, with telcos as digital service creators / providers
  • Figure 7: Vendor manages communications / networking as part of overall digital transformation focus
  • Figure 8: Nokia as technology supplier and ‘operator-type’ managed services provider
  • Figure 9: Nokia’s cloud-native core network blueprint
  • Figure 10: Nokia WING value chain
  • Figure 11: Ericsson’s model for telcos’ roles in the IoT ecosystem
  • Figure 12: Ericsson generates the value whether operators provide connectivity only or also market the service
  • Figure 13: IBM’s model for telcos as digital service enablers or providers – or both

Technologies and industry terms referenced include: cisco, Cloud, co-opetition, digital transformation virtualisation, EMS, enterprise managed services, Ericsson, IBM, IoT, Networking, nfv, Nokia, SD-WAN, softwarisation, telcos, vendors