Telco digital twins: Cool tech or real value?

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Deployment of digital twins by telcos runs significantly behind some verticals as they have less compelling use cases. However, they are now going live in multiple network-related areas. What are the key drivers and barriers of digital twin adoption in telecoms?


Format: PDF filePages: 30 pagesAuthor: Charlotte PatrickPublication Date: March 2023

Table of Contents

  • Executive Summary
    • Choosing where to start
    • Complexity: The biggest short-term barrier
    • Building an early-days digital twin portfolio
  • Introduction
    • Definition of a digital twin
    • What is the purpose of a digital twin?
    • A digital twin taxonomy
  • Planning a digital twin deployment
    • Network testing
    • Radio and network planning
    • Cell site management
    • KPIs for network management
    • Fraud prediction
    • Product catalogue
    • Digital twins within partner ecosystems
    • Digital twins of services
    • Data for customer digital twins
    • Customer experience messaging
    • Vertical-specific digital twins
  • Drivers and barriers to uptake of digital twins
    • Drivers
    • Barriers
  • Conclusion: Creating a digital twin strategy
    • Immediate strategy for day 1 deployment
    • Long-term strategy

Table of Figures

  • Figure 1: The digital twin/model continuum
  • Figure 2: Precursors to new digital twins
  • Figure 3: A digital twin taxonomy
  • Figure 4: Types of intelligence deployed in a digital twin
  • Figure 5: Use cases for network management and operations
  • Figure 6: Digital twin of the customer
  • Figure 7: Combination of multiple digital twins to support product marketing and management
  • Figure 8: Most important use cases for digital twins
  • Figure 9: Spirent digital twin for open RAN testing
  • Figure 10: Vodafone’s digital twins for signal propagation
  • Figure 11: Elements of Ericsson’s solution
  • Figure 12: Drivers and barriers to uptake of digital twins


Technologies and industry terms referenced include: 5G, 6G, A3, AI models, Asset management, automation, cell sites, customer experience, Data Management, digital twin/model, EcoSystem, edge, fraud, Governance, Internet of Things, inventory, lifecycle, manufacturing, optimisation, planning, RAN, ROI, security, standards, supply chain, testing, virtual assistants