Inside the cloud-native telco

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Telcos are getting moving with cloud-native. We have asked executives at seven such telcos about the process and what it has meant for their organisations, skills requirements and ways of working.


Format: PDF filePages: 38 pagesAuthor: Nicola Warren, Emma BucklandPublication Date: December 2023

Table of Contents

  • Executive Summary
    • Recommendations
    • Next steps
  • Introduction
  • How telcos view the cloud-native transition
    • What is the ambition behind cloud-native?
  • Steps in the cloud-native transition process
    • Step one: Virtualise and go cloud-native in IT
    • Step two: Acquire cloud skills
    • Step three: Start small
    • Step four: Expand cloud-native practices
    • Step five: Decommission legacy technology
  • What is the impact on the organisation?
    • Network team
    • The wider organisation
  • Skills acquisition
    • Leveraging external resources
    • Setting learning as an organisational priority
    • Motivating employees to learn
    • Training network teams
    • Involving partners/vendors
    • Training non-network employees
  • Helpers and hinderances to a cloud-native future
    • Helpers
    • Hinderances
  • Key findings
  • Index

Table of Figures

  • Figure 1: Telco cloud-native maturity versus telco cloud-native ambition
  • Figure 2: Profile of telco respondents
  • Figure 3: How respondents view the transition to cloud-native
  • Figure 4: Maturity versus ambition
  • Figure 5: Five steps to cloud-native in networks
  • Figure 6: Key impacts in the network organization
  • Figure 7: Impacts on the wider organization
  • Figure 8: How telcos are upskilling for cloud-native
  • Figure 9: Phases of cloud and cloud-native skill acquisition
  • Figure 10: Helpers and hinderances


Technologies and industry terms referenced include: 5G, 5G standalone, AI, APIs, CI/CD, cloud-native, containers, cross-silo teams, Devops, HCP, HR, Hyperscalers, legacy, lift and shift, MVNO, opex, PaaS, SaaS, SD-WAN, SI, skills, skills development, terraforming, Upskilling, vendors