STL in the media
The era of digital monetisation is here – are you ready?
1 min readCSPs are shifting from traditional billing to digital monetisation to improve customer experiences, reduce churn, and enhance financial performance. STL Partners reports that legacy billing issues cause nearly 50% of CSP customer service calls and significant revenue loss. Modernising billing can save CSPs up to $168 million annually, streamline operations, and boost customer satisfaction by providing real-time charge transparency.