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To move from pipe to platform, telcos must take on a new role as a strategic enabler of their customers’ transformation. Drawing on a recent survey of 1,214 enterprises, this report explores how telcos can effectively evolve by offering managed cloud services to unlock longer-term B2B growth opportunities.
The telecoms industry is awash with talk of the revenue opportunity from network exposure. This report highlights the main findings from our recently released network API monetisation market forecast tool, focusing on the use cases and APIs which will generate long-term growth.
The capabilities that underpin telcos’ managed services offer to enterprise customers have shifted to the cloud. If telcos are to stay relevant as providers of managed services, they must understand the changing needs of enterprise customers, including how to partner, go to market and design SLAs.
Recent pressure on telecoms spending from larger enterprises has led telcos to put more focus on the fast-growing and dynamic small and medium business segment, but telcos need to properly understand how best to service this segment if their efforts are to bear fruit.