2021: A year of growth or efficiency-seeking?

We’ve been taking an early look at the input so far to our 2021 Telecoms Investment Outlook survey and the initial results suggest that there are some major changes afoot.

Below is a sneak preview at what we’ve found so far from just under 100 industry executives. If you haven’t contributed, please take a few minutes to do so here.

We’d like your contribution as it will help us make the insights as robust as we can. We will send you the full results and anything you tell us will be treated in strict confidence.

Give your views on 2021 Telecoms Investment Priorities.

Growth vs cost-cutting

So a fundamental consideration looking ahead is whether 2021 will be a year of optimism and growth, or cost-cutting and efficiency for telecoms?

The initial findings suggest both, though with a significant upswing in confidence in backing 5G in 2021 compared to 2020.

You might expect this upswing for 5G given optimism that markets will open up again with the vaccines, but it’s also striking that the priority given to automation (in a broad sense, not just the network) has also increased.

Technologies (selected answers): Weighted net investment priority scores

Network 2021 priorities

Note: Weighted score = (2 x % saying ‘major increase’ + 1 x % saying ‘minor increase’ – 1 x saying ‘minor decrease’ – 2 x saying ‘major decrease’)

Industry leaders are looking ahead with more confidence

Among the ‘leadership and culture’ metrics, there are notable upswings in forward-looking priorities (as opposed to ‘stop everything!’).

Leadership opportunities (selected answers): Weighted net investment priorities

Leadership 2021 priorities

Meanwhile, in the Enterprise services category, security services have overtaken conferencing in terms of investment interest.

Enterprise opportunities (selected answers): Weighted net investment priority scores

Enterprise 2021 priorities

What’s your view?

These are just a few selected highlights of what the research covers. We’d really value your input if you can find a few minutes. We will share the results with everyone who contributes and your personal input will be treated in strict confidence.

There are plenty of further questions on other leadership priorities and technologies, and no doubt other uncertainties and changes to come.

So do spare us a few minutes if you can. Many thanks and Happy New Year!

Give your views on 2021 Telecoms Investment Priorities here.

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