STL Partners

Telco 2.0 Growth & Innovation

The Telco 2.0 Transformation Index Benchmarking Report

6 global players and implications for the telecoms industry

Telco 2.0 Introductory presentation

Introduction

This 258-page PowerPoint style PDF (and accompanying Excel data pack) report examines the relative performance of global CSPs in transforming from Telco 1.0 to Telco 2.0.

The first tranche of analysis benchmarks Telefonica, VodafoneAT&T, Verizon, SingTel, and Ooredoo (formerly QTel).

The benchmark report analyses five core ‘domains’ of transformation covering both external environment and relationships and internal structures and performance.  Detailed quantitative and qualitative analysis is translated into CSP performance scores for Marketplace, Service Offerings, Value Network (internal organisation and external partnerships), Technology, and Finance.  

The report contains Telecom industry implications and recommendations and summaries for each CSP covered. The report is supported with an Excel data pack with raw benchmarking data, scoring methodology, and output tables and charts. 

 

Telco 2.0 Transformation Index Benchmarking Report Cover


Who is it for?

The Telco 2.0 Transformation Index is the world’s first benchmark of Communications Service Providers provides benchmarking and deep analysis, the index reports are designed for: 

  • Telcos and CSP operators (including those covered, those operating in the same markets and telcos operating in other markets)
  • For vendors either partnering with or wishing to partner with these telcos
  • Investors seeking to understand where to place their bets with CSPs

 

Key Benefits

  • Determine the key drivers of telecoms industry transformation
  • Identify industry leaders and laggards
  • Clarify best-in-class players in specific areas of transformation
  • Understand relative strengths and weaknesses of different CSPs
  • Learn from the transformation activities of other CSPs
  • Prioritise transformation projects at your organisation
  • Determine hwo your solutions can support target CSPs
  • Improve your value propositions for CSPs
  • There’s more on the benefits and packages here

 

Format and pricing


  • 258-page pdf document (PowerPoint format) with internal and external html links
  • 200+ charts and tables
  • Excel data pack with financial, operational, market (competitor) data + STL Partners analysis


Contact us for pricing on +44 (0)207 247 5003 or contact@telco2.net

Content Overview

Background: Defining Telco 2.0

  • The declining Telco 1.0 business model
  • The role of Telco 2.0 in bridging the digital ‘hunger gap’
  • Key Telco 2.0 skills, relationships, operational and financial models
  • The financial benefits of shifting from Telco 1.0 (Infrastructure business) to Telco 2.0 (Infrastructure + Platform and/or Product Innovation)


Telco 2.0 Transformation Index Overview

  • Methodology
  • Data sources

 

Benchmarking the 6 Communications Services Providers:

Figure 1: Example output - Benchmarking Report - Executive Summary

Telco 2.0 Transformation Index - example output - Benchmarking Report

  • Summary benchmark scores
  • Key telecoms industry implications
  • Telecoms industry 'SWOT'
  • 10 strategic recommendations for the industry

 

The 6 players section

Figure 2: Example output - Benchmarking Report - The 6 Players

Example output - Benchmarking Report - The 5 Players

  • Telefonica
  • Vodafone
  • AT&T
  • Verizon
  • SingTel
  • Ooredoo
 Key findings

CSP 'Pen Portrait

'SWOT

Implications and Strategic Recommendations

 


 



Marketplace benchmark section

Figure 3: Example output - Benchmarking Report - Marketplace benchmark

Example output - Benchmarking Report - Marketplace benchmark

  • Economic environment and market digital maturity
  • Market regulation
  • Marketplace competition and strategic positioning
  • Customer base analysis and customer engagement levels

 

Service offering benchmark section

Figure 4: Example output - Benchmarking Report - Service offering benchmark

 Example output - Benchmarking Report - Service offering benchmark

  • 6 service offering categories defined:
    • Core services
    • Vertical industry solutions
    • Infrastructure services
    • Embedded communications (including M2M)
    • Third-Party business enablers (including identity, marketing, advertising, payments)
    • OTT services
    • Telco 2.0 services strategies – ‘Happy Piper’ and ‘Service Provider’
  • Service offering summary scores
  • Scores and best practice examples in each service offering category

 

Value network benchmark section

Figure 5: Example output - Benchmarking Report - Value network benchmark

Telco 2.0 Transformation Index - Example output - Benchmarking Report - Value network benchmark

  • Internal organisation and external partnership dimensions

  • Management team, vision, goals, corporate strategy, culture

  • Organisation structure: fit with Telco 2.0 strategy, maturity, execution

  • Third-party partnerships across 7 industries:

    • Advertising and retail

    • Media and content

    • Network and IT

    • Financial services

    • Start-ups

    • Developers

    • Internet players

  • Partnerships with other CSPs: 

    • Strategy

    • Execution:
    • Vision and intent
    • Conformity with STL Partners’ CSP collaboration principles
    • Evidence of results
  • Best-practice examples
 



Partnership Strategy
Execution:
  • Partnership Model
  • Alignment of vision and values
  • Alignment of risk and effort
  • Alignment of rewards
  • Evidence of results
Best-Practice examples


Technology benchmark section


Figure 6: Example output - Benchmarking Report - Technology benchmark

Telco 2.0 Transformation Index - Telco 2.0 Transformation Index - Example output - Benchmarking Report - Value network benchmark

  • Technology objectives and priorities
  • Commercial and technology alignment
  • Technology skills, processes, and partnerships
  • Technology execution: speed and ability to meet objectives
  • Technology positioning map of CSPs

 

Finance benchmark section

Figure 7: Example output - Benchmarking Report - Finance benchmark

Telco 2.0 Transformation Index -Example Output - Signtel and Telefonica Perforamnce

  • Financial performance: profitability, return on investment, debt position, capital intensity

  • Finance and Telco 2.0 strategy alignment: use of Telco 2.0 metrics
  • Revenue Model: ability to protect Telco 1.0 revenues and grow Telco 2.0 revenues
  • Cost Model: Capital investment and operating cost levels

Format and pricing


  • 258-page pdf document (PowerPoint format) with internal and external html links
  • 200+ charts and tables
  • Excel data pack with financial, operational, market (competitor) data + STL Partners analysis


Contact us for pricing on +44 (0)207 247 5003 or contact@telco2.net

Telco 2.0 Introductory presentation


Return to the Telco 2.0 Transformation Index home page, or see more on the Benchmarking Report, Telefonica, VodafoneAT&T, Verizon, and Singtel deep-dive reports.

Industry terms, products and technologies referenced

4G LTE, ADSL, BlueVia, broadband, carrier Ethernet, CDN, cloud computing, customer churn, digital advertising, digital commerce, digital services, eHealth, enterprise services, FiOS, FTTH, GPON, IAAS, identity, IP conferencing, IPTV, ISIS, LTE, M-Pesa, M2M, managed hosting, managed services, messaging, mobile advertising, mobile payments, new business models, OC-48, OTT, payments, PoC, post-pay, pre-pay, Redbox Instant, SAAS, SIP trunking, SMBs, SMS, SONET, strategic services, strategy, Telco 2.0, telecom, transformation, TV Everywhere, U-verse, VDSL, voice, VoIP, Vouchercloud, WEVE.