Summary: Voice and Messaging 2.0 is Telco 2.0's analysis of the industry's traditional core business, traditionally c.80% of $3 trillion Telco revenues, based on our unique insight into the emerging competition, the industry value chain, and original research into user needs.
There is a great wave of change and innovation in voice and messaging, although many telcos are missing out. Innovative new players are stepping in and there is opportunity for telcos is to work with them rather than compete - there are genuine opportunities as well as threats. This report illuminates the evolving opportunities and threats, and provides an invaluable guide to success in this exciting new world. (April 2008)
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This report is now availalable to members of our Telco 2.0 Research Executive Briefing Service. Below is an introductory extract and list of contents from this strategy Report that can be downloaded in full in PDF format by members of the executive Briefing Service here.
For more on any of these services, please email email@example.com/ call +44 (0) 207 247 5003
The report is for senior (CxO) decision-makers and business strategists setting business strategy, and for product managers, and strategic sales, business development and marketing professionals acting in the Voice arena in the following types of organisations:
Fixed & Mobile Broadband Operators - to set and drive strategy.
Vendors & Business Partners - to understand customer need and develop winning customer propositions.
Regulators and Standards Bodies - to inform strategy and policy making.
Strategists and CxOs in IT and Investment Companies may also find this report useful to understand the future landscape of the Telecoms and related industries, and to help to spot likely winning and losing investment and operational strategies in the market.
Background Context – Voice & Messaging Revenues Under Threat
Core voice and messaging revenues – which remain 80% of the Telecoms industry’s global revenue – are under stronger threat than ever before:
The consequence of this diversification in means of delivering voice and messaging is a major change to the forecast nature of industry revenues.
Yet the industry does not believe that it truly understands it's customers' real needs from the most core products
(Source: STL Partners Telco 2.0™ Voice & Messaging Survey, January 2007 and 2008 (A survey of operators and vendors across the Telco industry); n=327
The Voice & Messaging report describes the forecast evolution of the market and shows how Telcos can work with the market to develop new services and distribution channels. It provides an original framework for identifying competitive characteristics of new applications and profiles 70 of the latest interesting Telco 2.0 innovations that we’ve encountered in our research – an invaluable tool for visionary CxOs, strategists and product managers alike.
This report uniquely answers 3 key questions:
In addition, the report seeks to help operators and vendors maximise future opportunities by answering the following questions:
Detailed Case Studies: 3UK, Skype, Iliad. Truphone, PhoneGnome, Verizon iObi, VoiceSage, Tesco Mobile.
Other Companies and Services Covered: 3 SkypePhone, 3GPP, 3UK, AOL IM, Apple, Apple iPhone, Apple Visual Voicemail, AT&T, AT&T Digital One Rate, Avaya, Bebo, Blackberry, Body Shop, BT Fusion, BT Web 21C, C&W, Carphone Warehouse, Change for Charity, Craigslist, Cyworld, DailyMotion, Dell, Easymobile, Ebay, Embarq eGo Phone, Facebook, FCC, Flickr, Fonolo, France Telecom, free.fr, Freebox, Fring, Gizmo, Google, Google Android, Google Mail, GrandCentral, GSMA, Habbo Hotel, Hutchison 3G, Indesit, Interoute, iPhone, iPod, iTunes, Jabber, Jaduka, Jaxtr, Lebara, Level3, Linked-In, LiveJournal, MCI Friends & Family, Meebo, Metacafe, MSN, Mxit, MySpace, NeuStar, NMS Communications, Nokia, Nokia 60 Series, O2, Orkut, QQ, Qualcomm, Ribbit, RIM, Salesforce.com, Softbank (Yahoo!), Telekom Austria, Telfort / KPN, TeliaSonera (IM), Terranet, The Cloud, TiVo, T-Mobile Flext, TV Perso, Twitter, Verisign, Virgin Mobile, Virgin SA MVNO, Vodafone, Vodafone "stop the clock", Vonage, Vyke, Wal-Mart, Xbox, Yahoo!, YouTube.
Technologies & Applications Covered: 3G, Adobe AIR, ADSL2, AJAX, ASP, BREW, BSS, Calendars, Call Routing, CDMA, Communications Enabled Business Processes (CEBP), DECT, DNS, DRM, DSL, DVD, ENUM, Femtocell, Flash, Gaming Devices, GPRS, GSM/WLAN, HSDPA, IM, IMS, IP, IPTV, ISDN, IVR, Java MIDP, LTE, MMS, Mobile, Mod_Python, MS Silverlight, Network Address Book Synchronisation, NGN, OTT, P2P, PBX, PC, PHP, Picture Messaging, Prepay Mobile, PSTN, PVR, Ring-back, Ringtones, Roaming, Set-top boxes, SIM, SIP, SMS, SS7/TDM, To-do lists, UI, UMTS, Unified Communications, USB Dongles, VCR, Visual Voicemail, Voice, VOIP, Wi-Fi, WiMax, WLAN, XMPP.
Applications & Companies covered in the directory: Abbeynet, Apple iPhone, Bridgeport Networks, Brightroam, Bubbletalk, CallButler, Cellity, Convenos, Craigsnumber, DoCoMo, Evoca, flurry, fring, GoLoco, GrandCentral, Hotxt, icall, Ifbyphone, imity, iotum, Jaduka, Jaiku, jajah, Jangl, Jaxtr, Jott, Kadoink, Kirusa, Loopt, Lypp, Me.dium.com, meebo, Mig33, MobileMeWorld, mySay, Nimbuzz, Octro, Ogo, OZ Communication, PacketMobile, Pheeder, PhoneGnome, Phonevite, Pica, Pinger, Pownce, Radio Handi, renzoo, Ring2Conferencing, SearchtoPhone, Sightspeed, Sniff, Supcast.com, Tex2me, Toktumi, Treasuremytext, TruPhone, Userplane, Utterz, Vapps, Verizon, Vonage, Vyke, wablet, Woize, YackPack, Yahoo! OneConnect, yak4ever, Yugma, Zygo Communications
This report is now availalable to members of our Telco 2.0 Research Executive Briefing Service. Below is an introductory extract and list of contents from this strategy Report that can be downloaded in full in PDF format by members of the executive Briefing Service here. To order or find out more please email firstname.lastname@example.org, call +44 (0) 207 247 5003.